Returns & Refunds Policy
At Miera, we are committed to delivering high-quality products and ensuring a seamless shopping experience for our customers. However, if you encounter any issues with your order, we are here to help.
Eligibility for Return & Refund
We accept returns and offer refunds/replacements only in the following cases:
✅ You received the wrong product.
✅You received a damaged or defective product.
✅You received an expired product.
To be eligible for a return/replacement:
- You must raise a request within 7 days from the date of delivery.
- For damaged or defective products, an unboxing video is mandatory as proof. The video should clearly show the sealed package being opened and the damaged product inside.
- The product must be unused, in its original packaging, with all tags and labels intact.
How to Raise a Return/Refund Request?
📧 Email us at [mieraindia@gmail.com]with the following details:
- Order ID
- Reason for return/refund
- Clear images/videos of the product (for damage-related claims, an unboxing video is required)
Our team will review your request within 48 hours. If approved, we will arrange a reverse pickup through our courier partner.
Refund Process
- Once we receive the returned product, our team will inspect it.
- If the issue is verified, a refund will be processed within 24 hours to your original payment method.
- Refunds may take 5-7 working days to reflect in your account.
🚫No return or refund request will be accepted after 7 days of delivery.
For any further assistance, feel free to contact our customer support team at [mieraindia@gmail.com/ 9327016797 ]
Miera – Quality You Can Trust!✨